Terms & Conditions

Website Terms of Use

Please read these Terms & Conditions carefully before using the Apna Medical Store website, services, contact form, or communication channels.

1. Acceptance of Terms

By accessing or using the Apna Medical Store website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use this website.

2. Website Purpose

This website is provided for general information about Apna Medical Store, including product categories, contact details, enquiry options, and customer support. Information on this website is for general guidance only and may be updated or changed without notice.

3. Medical Disclaimer

The content on this website does not constitute medical advice, diagnosis, or treatment. Customers should always consult a qualified doctor, pharmacist, or licensed healthcare professional before using any medicine or healthcare product.

Do not ignore professional medical advice or delay treatment based on information found on this website.

4. Prescription Medicines

Certain medicines may only be sold or supplied against a valid prescription, as required by applicable law. Apna Medical Store reserves the right to request a valid prescription before processing or confirming any order involving prescription-only medicines.

5. Product Availability

Product listings, categories, and descriptions on the website are for general reference and may not always reflect real-time availability. Product stock, brand availability, packaging, and pricing may change without prior notice.

6. Orders and Enquiries

Submission of an enquiry, request, or order through the website, WhatsApp, phone, or email does not guarantee acceptance or fulfilment. All orders remain subject to product availability, prescription verification where applicable, serviceability, and confirmation by Apna Medical Store.

7. Pricing

Prices, if displayed on the website or communicated through digital channels, may be subject to change without notice. Final pricing may depend on actual product availability, manufacturer changes, taxes, or applicable charges.

8. User Responsibilities

By using this website, you agree that you will:

  • Provide accurate and complete information when submitting forms or enquiries
  • Use the website only for lawful purposes
  • Not misuse the website, attempt unauthorized access, or interfere with its operation
  • Not provide false prescriptions, misleading medical requests, or fraudulent details

9. Contact Form and Communication

When you contact Apna Medical Store through the website form, phone, email, or WhatsApp, you consent to being contacted in response to your enquiry. You are responsible for ensuring that the information you submit is correct.

Please do not share unnecessary sensitive medical information through the website contact form.

10. Delivery and Service Areas

Any delivery or home service mentioned on the website is subject to location, availability, staff capacity, and operational limitations. Apna Medical Store may refuse, delay, or limit service in certain areas or situations.

11. Returns and Replacements

Medicines and healthcare products may not be eligible for return or exchange once sold, especially where prohibited by law or hygiene standards. Any replacement or return request will be handled according to applicable law, product condition, and store policy.

12. Intellectual Property

All content on this website, including text, logo design, layout, graphics, and branding elements, is the property of Apna Medical Store unless otherwise stated. You may not copy, reproduce, distribute, or reuse website content without prior permission.

13. Third-Party Services

This website may contain links or integrations with third-party services such as Google Maps, WhatsApp, email tools, or form services. Apna Medical Store is not responsible for the content, privacy practices, availability, or terms of those third-party platforms.

14. Limitation of Liability

Apna Medical Store makes reasonable efforts to keep website information accurate and up to date, but does not guarantee completeness, accuracy, or uninterrupted access. To the maximum extent permitted by law, Apna Medical Store shall not be liable for any direct, indirect, incidental, or consequential loss arising from use of this website or reliance on its content.

15. Privacy

Your use of this website is also subject to our Privacy Policy. Please review the Privacy Policy to understand how personal information may be collected and used.

16. Changes to Terms

Apna Medical Store may update or modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page, and continued use of the website after such updates will constitute acceptance of the revised terms.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India. Any disputes arising in connection with the website or services shall be subject to the jurisdiction of the appropriate local courts.

18. Contact Information

If you have any questions about these Terms & Conditions, you may contact:

  • Apna Medical Store
  • Email: apnamedicalgwl@gmail.com
  • Phone: +91 83190 97701
  • Address: Block K, Royal Enclave, Infront of Lal Multi, Ohadpur, City Center, Gwalior, M.P., 474002, India
Effective Date: June 10, 2026
Please replace the phone number and address with your real business details. For stronger legal protection, it is best to have these terms reviewed by a legal professional.